This course provides the student with the knowledge and skills necessary to support the Interaction Center product. The student will explore the SIP protocol, and use that knowledge to configure, deploy and troubleshoot an IC system using Interactive Intelligence and supported third party products.  This is a Customer course.  

Start End Delivery Type Location Language Enroll
Mar 20, 2017 8:30am Mar 24, 2017 7:00pm Classroom Sydney English New Learner   Returning Learner

New Learner

  1. Sign up for access to Interactive University.
  2. Wait for an administrator to review and approve your request.
  3. Upon approval you will receive an email containing your user name and password for Single Sign-on.
  4. Login to Interactive University.
  5. Search, view and enroll in classes.

Returning Learner

  1. Login to Interactive University.
  2. Search, view and enroll in classes.

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