IC System Configuration and Support

This course covers installation and deployment of Interaction Center, configuring SIP components of an IC system, deploying additional Interactive Intelligence products, Supporting IC, and troubleshooting IC components.

 

Start End Delivery Type Location Language Enroll
View Apr 10, 2017 7:30am EST Apr 12, 2017 4:00pm EST Virtual Class Portuguese New Learner   Returning Learner
View Apr 10, 2017 9:30am EST Apr 12, 2017 6:00pm EST Virtual Class English New Learner   Returning Learner
View May 8, 2017 9:30am EST May 10, 2017 6:00pm EST Virtual Class English New Learner   Returning Learner
View Jun 12, 2017 9:30am EST Jun 14, 2017 6:00pm EST Virtual Class English New Learner   Returning Learner

New Learner

  1. Sign up for access to Interactive University.
  2. Wait for an administrator to review and approve your request.
  3. Upon approval you will receive an email containing your user name and password for Single Sign-on.
  4. Login to Interactive University.
  5. Search, view and enroll in classes.

Returning Learner

  1. Login to Interactive University.
  2. Search, view and enroll in classes.

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