Configuring Call Flows

This course covers Attendant concepts such as Profiles, Schedules, and workgroup transfers.  You will be introduced to more advanced concepts such as the Email Profile, database operations, and logical transfers.
Start End Delivery Type Location Language Enroll
View Web-based English New Learner   Returning Learner
View Apr 6, 2017 7:30am EST Apr 7, 2017 4:00pm EST Virtual Class Portuguese New Learner   Returning Learner
View Apr 6, 2017 9:30am EST Apr 7, 2017 6:00pm EST Virtual Class English New Learner   Returning Learner
View May 4, 2017 9:30am EST May 5, 2017 6:00pm EST Virtual Class English New Learner   Returning Learner
View May 11, 2017 7:30am EST May 12, 2017 4:00pm EST Virtual Class Portuguese New Learner   Returning Learner
View Jun 8, 2017 9:30am EST Jun 9, 2017 6:00pm EST Virtual Class English New Learner   Returning Learner

New Learner

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Returning Learner

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