Interactive Intelligence CEO: ‘The Juice for Us is in PureCloud’

Investing in new products without alienating your current customer base can be a complicated process. Interactive Intelligence, a call center solutions provider, is tackling this issue head-on as it promotes its PureCloud platform among customers who have embraced its on-premises solution. Earlier this week, at a press conference during Interactive Intelligence's annual Interactions user conference, attendees peppered CEO Don Brown with questions about the company's plans for its on-premises solution, Customer Interaction Center (CIC).

Date: June 9, 2016

 

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