Ganhe eficiência e eleve o nível das experiências com o cliente
Across the globe, parliaments, countries, counsels, commissions and ministries communicate with their employees and engage their citizens using an all-in-one secure contact center solution.
Within the U.S., the Department of Defense, federal civilian agencies, and regional, state and local municipalities benefit from an omnichannel solution that enables chat, email, secure texting, fax, and social media interactions – all while being JITC certified.
With a secure, easy-to-use and easy-to-manage communications solution
Nossa arquitetura aberta e APIS integram-se prontamente com sistemas antigos através da conexão de aplicativos front e back office, tais com o Remedy e soluções CRM.
A Genesys adquire a Interactive Intelligence