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Interactive Intelligence® Receives ISO 27001 Certification

Interactive Intelligence has been certified to ISO 27001 since 2013. The ISO 27001standard, published by the International Organization for Standardization, is an international standard that specifies the requirements for establishing, implementing, maintaining and continually improving an Information Security Management System (ISMS) designed to ensure the confidentiality, integrity, and availability of sensitive customer and corporate information.

About the ISO 27001 standard

ISO/IEC 27001specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization. The requirements set out in ISO/IEC 27001are generic and are intended to be applicable to all organizations, regardless of type, size or nature.

Companies' compliance to ISO standards are certified by third-party audit and registration organizations, such as QMI. For more information about QMI, visit

The International Organization for Standardization (ISO) was established in 1947 with the mission of contributing to economic and social progress. ISO's international standards and deliverables were designed to support the following: facilitation of global trade; improvements to quality, safety and security; environmental and consumer protection, including the rational use of natural resources; and global dissemination of technologies and good practices.

The ISO is currently an association of approximately 149 national standards bodies, which each represent their own country. ISO employs a system of technical committees, sub-committees and working groups to develop international standards. For more information about ISO, visit

Current ISO 27001 certificate

Interactive Intelligence ISO certificates:

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