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Customer Interaction Center™(CIC) for Unified Communications provides a complete communications system for your business users. Combine voice, unified messaging, presence, IM and more – along with remote and mobile access. CIC also includes advanced applications for your contact center, like IVR, recording, workforce management, and multi-site routing.
Leverage a SIP-supported network to blend the Interactive Intelligence feature set with installed business applications to create a fully integrated communications solution that manages phone calls and faxes as well as e-mails, web interactions and valuable business and customer information.
Get broad integration and expanded mobility to business systems.
Join us for a live web demonstration of our UC solutionsEvery Wednesday
7601 Interactive WayIndianapolis, Indiana 46278USACall: +1 800.267.1364
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