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Customer Interaction Center™, our all-in-one unified IP communications solution, enables your agency to do more.
Interactive Intelligence’s multichannel solution can safeguard your communications environment.
Large inbound, outbound or blended contact centers in multiple locations quickly realize the benefits of CIC’s all-in-one capabilities.
Interactive Intelligence provides everything from conferencing and presence management through a breadth of contact center solutions to serve various constituencies.
Over 200 public sector agencies rely on Interactive Intelligence® solutions.
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Manual Process vs. Automation with IPA
Cloud Communications and the Federal Government: Opportunities to Seize
Communications-Based Process Automation (CBPA)
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Whitepaper: Cloud Communications and the Federal Government
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