" CaaS Quick Spin Contact Center - Interactive Intelligence

CaaS Quick Spin™

Welcome to CaaS Quick Spin - a free trial of our cloud offering

Interest in the cloud is growing rapidly, and companies have asked for a way to quickly trial Communications as a Service (CaaS) to help validate and move cloud migration projects forward. We are pleased to announce a new service that does just that. Welcome to Quick Spin.

To request a Quick Spin, click here to get started.

In as little as 30 minutes, you can experience the power of the cloud

Trial CaaS for free, and get a taste for the power of the cloud and the rich functionality the Interactive Intelligence solution offers. You can have a live, feature-rich contact center system up and running in as little as 30 minutes. See how easy it really is to enjoy features such as these in the cloud:

Real-time speech analytics

Access leading-edge technology designed to actively listen for words and phrases to identify positive or negative sentiment and respond in real-time to impact the customer experience: listen in, coach or join the conversation.

Interactive voice response

Create a feature-rich phone menu using text-to-speech and simple drag-and-drop controls.

Skills-based routing

Take advantage of agent skills by identifying unique abilities that, if tapped, will help you better service customers.

Speech Analytics Set Up Operations Skills Setting



“Despite potential benefits of cloud-based communications deployments, organizations must still conduct thorough due diligence to determine if this model is right for their unique needs.”

Drew Kraus, Gartner Research Vice President
 
 

Full-featured web client for users

To get up and running quickly, users will access the browser-edition of our agent desktop interface requiring no installation and loaded with features.

Interactive Client

Extensive supervisory capabilities

Get the tools you need to manage your trial-sized, cloud contact center— live monitoring, recording, coaching, stats, graphs, alerts, reports and much more.

Apply Now

Quick Spin is currently offered in the U.S. and Canada only.