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Deploying a mobile app for your customers can be a painful experience - complex development environments and high costs often present obstacles for your IT organization and your budget.
Additionally, connecting your customer service department to your mobile users isn’t occurring because until now there hasn’t been a way to do it simply or cost effectively. Introducing Interaction Mobilizer.
With Interaction Mobilizer™, you have all you need to write your apps and connect your customers to your contact center. This is done through an elegant, innovative architecture that focuses not only on rapid mobile application development and deployment, but also on a tight link with back-end corporate systems and your contact center running Customer Interaction Center™ (CIC).With Interaction Mobilizer™ when a mobile user needs assistance, a call-back request can be sent into the contact center along with the context of what was occurring on the device, so the customer service agent has exactly what they need to help the customer.
Make Interactive Intelligence an extension of your internal IT organization for world-class operations, education, and support.
Join us for a live web demonstration of our contact center solutionsEvery Wednesday
7601 Interactive WayIndianapolis, Indiana 46278USACall: +1 800.267.1364
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