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Support rapid retrieval and information sharing for knowledge management needs such as self-service customer inquiries and inter-office data access. The e-FAQ solution propels information across your organization with rapid, on-demand data delivery via web interface or email, allowing you to:
Whether for cross-training of internal agents or as a self-service tool for customers, e-FAQ is a unique solution that allows organizations to implement an intelligent knowledge management solution that can be easily tracked and modified to offer better insight into your company’s practices and offerings.
Make Interactive Intelligence an extension of your internal IT organization for world-class operations, education, and support.
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