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Business starts with contacts. Winning sales and converting customers into champions for your business requires more – like knowing each customer so well that the service they receive is always personal and exceptional.
To reach superior levels of service with customers, Interaction Tracker lets you track individuals, contact information, and interactions more precisely. That way, every person in your company has every detail they need to make each customer interaction an effective and rewarding experience.
Interaction Tracker is a licensed option and works with the desktop interaction manager for Customer Interaction Center™ (CIC).
Make Interactive Intelligence an extension of your internal IT organization for world-class operations, education, and support.
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