Available during 8am - 5pm Eastern
We aim to respond to emails within 72 hours
Fill in your details on our simple form
Speak to one of our professional team members
Customers expect nothing less than service excellence when they contact you. In fact, they deserve the most efficient and knowledgeable experience you can give them. With the Customer Interaction Center™ (CIC) from Interactive Intelligence, you deliver an exceptional experience to every customer you serve.
Interactive Intelligence offers the choice of a complete on-premise solution, a cloud-based solution at a fixed monthly cost — or a managed service where we do it all. You can even seamlessly migrate your cloud-based solution to your own site at any time without incurring downtime or losing your applications.
The CIC solution allows your contact center to take a highly personalized, all-in-one approach to customer care. An approach that lets you better anticipate — and exceed — customer expectations.
CIC’s suite of integrated contact center applications brings together interaction processes and customer service best practices. And whenever needed, scales to advanced functionality via CIC’s simple application licensing.
Vendor Comparisons Download four independent reports from analysts and media
Join us for a live web demonstration of our contact center solutions Every Wednesday
7601 Interactive WayIndianapolis, Indiana 46278USACall: +1 800.267.1364
© 2013 Interactive Intelligence, Inc. All Rights Reserved