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Customers expect nothing less than service excellence when they contact you. In fact, they deserve the most efficient and knowledgeable experience you can give them. With the Customer Interaction Center™ (CIC) from Interactive Intelligence, you deliver an exceptional experience to every customer you serve.
Interactive Intelligence offers the choice of a complete on-premise solution, a cloud-based solution at a fixed monthly cost — or a managed service where we do it all. You can even seamlessly migrate your cloud-based solution to your own site at any time without incurring downtime or losing your applications.
The CIC solution allows your contact center to take a highly personalized, all-in-one approach to customer care. An approach that lets you better anticipate — and exceed — customer expectations.
CIC’s suite of integrated contact center applications brings together interaction processes and customer service best practices. And whenever needed, scales to advanced functionality via CIC’s simple application licensing.
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Join us for a live web demonstration of our contact center solutions Every Wednesday
7601 Interactive WayIndianapolis, Indiana 46278USACall: +1 800.267.1364
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