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Cloud-based Solutions

Embrace the power of the cloud without compromise.

Trust is paramount when moving critical business applications to the cloud. The Interactive Intelligence cloud solution provides this assurance, together with the rich functionality and flexibility to optimize solutions that meet specific needs. Whether you need a solution for the Mid-size to Large Contact Center, Small Contact Center (10-50 agents), Unified Communications, Strategic Workforce Planning , or Accounts Receivable Management, count on the power of the cloud.

Increased flexibility

  • Give the business greater agility and control
  • Rapidly scale up or down to meet seasonality and growth needs

Faster deployment

  • Get up and running quickly
  • Rapidly deploy new capabilities

Minimal upfront capital expense

  • Gain access to rich functionality with limited capital outlay
  • Spend smarter by paying as you go

Reduced IT staff requirements

  • Offload the complexities of upgrades, maintenance and disaster recovery
  • Refocus resources on strategic imperatives

Resources

Interactive Intelligence 

Find out more about the trust and security behind our cloud-based solutions

Interactive Intelligence 

Cloud‐based Contact Center: Does it Make Sense for Your Business?
Two industry authorities outline when it make sense to consider a cloud-based contact center, versus a premise-based solution

Interactive Intelligence 

CaaS Quick Spin - A free trial of our cloud offering
Interest in the cloud is growing rapidly, and companies have asked for a way to quickly trial this solution.