Available during 8am - 5pm Eastern
We aim to respond to emails within 72 hours
Fill in your details on our simple form
Speak to one of our professional team members
When customers can't contact you quickly and easily, they go elsewhere. With Support Services solutions tailored to your organization, your IT team gets full-time follow-the-sun technical support, along with a direct and rapid connection to certified Interactive Intelligence Support Engineers.
To further ensure services continuity and ongoing system performance whenever your IT staff is off the clock, tie our Support Services to Interaction Monitor™ and our Managed Services. That way, you’re notified of issues before they get the chance to disrupt your business.
Support Services packages additionally provide Interactive Intelligence software upgrades, updates and fixes via our secured Support Services Portal, along with knowledge access for troubleshooting, triage, tips & tricks, third-party product solutions and more.
Support Services PortalLogin required
Support Services brochure
7601 Interactive WayIndianapolis, Indiana 46278USACall: +1 800.267.1364
© 2014 Interactive Intelligence, Inc. All Rights Reserved