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Resources

Contact Center Vendor Comparisons

4 Reports from Analysts and Media

Frost & Sullivan, Gartner, Nemertes Research, and CRM Magazine have all published comprehensive contact center vendor comparison reports. Vendors profiled in the reports include Avaya™, Aspect™, Cisco®, Genesys™, Interactive Intelligence®, NEC™, ShoreTel®, Siemens Enterprise Communications™, and others.

We invite you to use these analyst and media resources as part of your vendor evaluations. Access the vendor comparison reports individually or download all four.

Download the Reports