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Frost & Sullivan, Gartner, Nemertes Research, and CRM Magazine have all published comprehensive contact center vendor comparison reports. Vendors profiled in the reports include Avaya™, Aspect™, Cisco®, Genesys™, Interactive Intelligence®, NEC™, ShoreTel®, Siemens Enterprise Communications™, and others.
We invite you to use these analyst and media resources as part of your vendor evaluations. Access the vendor comparison reports individually or download all four.