The Vonexus Enterprise Interaction Center™ IP PBX communications system

Industry Solutions

Proven. Practical. Powerful.

In combining a proven systems approach with practical open-standards software, Vonexus has developed the powerful 100% Microsoft^®-based Vonexus Enterprise Interaction Center for business.

For financial institutions, credit unions and legal services organizations, however, communications requirements are different than most businesses. That’s why we’ve channeled EIC’s pre-integrated features for voice, data and SIP-based VoIP into complete systems for these industries and their specific communications needs.

Let our global network of certified IP Telephony Partners and implementers deliver the power of VoIP to your bank, credit union or law firm for Business Beyond Usual.

	Enterprise Interaction Center for Banking Competing for customers in the banking arena is tough enough. Disjointed communications systems and business applications only make it tougher. EIC for Banking’s single pre-integrated platform brings voice and data, services, customers, employees, distributed branches, contact centers, and remote workers together to give your financial institution an immediate edge. It also puts your entire organization on a seamless and straightforward path to VoIP and future-proof business agility. Solution Snapshot (PDF) Micro site and other downloadable info
	Enterprise Interaction Center for Credit Unions Providing superior service for members is always the goal for a credit union. And many credit unions are looking at network-driven VoIP to improve communications and better manage the branch locations, contact center operations, employees and remote workers behind those services. EIC for Credit Unions does it all in one adaptable open standards system that cuts through the limitations of PBX phone equipment to converge voice and data on a single VoIP network. Reducing costs the whole time is simply icing on the cake. Solution Snapshot (PDF) Micro site and other downloadable info
	Enterprise Interaction Center for Law Firms To a legal firm and its associates, every client phone call, voice mail, e-mail, instant message and fax means billable hours and potential revenue. Optimizing invoices to those clients, however, requires managing each media type accordingly… which one-dimensional phone systems can’t do. EIC for Law Firms is a complete IP communications system that lets you automatically track and report billable hours for multimedia client interactions. The EIC system’s open standards also allow law firms to integrate practice management, case management, calendaring, billing and other business systems with no costly hardware add-ons, while its pre-integrated applications let them easily activate new functionality whenever needed. Solution Snapshot (PDF) Micro site and other downloadable info

Desktop Productivity

Contact Center Capability

Messaging

Integrations & Customization

Reporting

Central Administration

Phones & Hardware

Vonexus EIC’s Architecture

Interactive Leasing

 

Interaction Mobile Office Product Snapshot (308Kb PDF)

Vonexus EIC Overview

Vonexus EIC Client Integrations for Microsoft .NET Applications (PDF)

EIC Industry Solutions

Case Studies: Practical Solutions for Any Business

Whitepapers and
Data Sheets (PDFs)