Every Wednesday at 11:00 a.m. Eastern
Every Wednesday at 1:00 p.m. Eastern
June 2 - 5, 2014
In this recorded web event, we'll share with you the best practices for turning your contact center into a social customer service center that builds relationships with your customers through all channels.
During this recorded web event, our experts will take you through the three stages of the transitioning to the cloud – pre-planning, vendor selection, and implementation.
This recorded session will show how workforce optimization integrates multiple solutions to make sure your company delivers on its service promise.
Join us on December 11, as Compliance Officers share their views on what’s coming and where ARM organizations will be focusing their time, money and efforts during 2014.
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