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EligibilityEducation Services training is available for Interactive Intelligence resellers, Partners, and customers, both direct and indirect. Prospective customers must have a signed non-disclosure agreement on file before registering for class.
Course Completion Certificate
Cancellation / Rescheduling Policy - Students
Dedicated Training Facilities and Web-Based Courses
The following guidelines will be applied for students who cancel their enrollment in a training class offered at Interactive Intelligence, Inc. office locations with dedicated training facilities and web-based courses.
Other Training Classes
The following guidelines will be applied for students who cancel their enrollment in training classes offered at a location other than one of our Interactive Intelligence, Inc. office locations with dedicated training facilities.
Cancellation Policy - Interactive Education
Interactive Education makes every attempt to run all scheduled classes. However, in the event that it becomes necessary for Interactive Education to cancel a scheduled class or reschedule a class, we will follow these guidelines:
In the event of cancellation by Interactive Education, an education credit for the full amount will be applied to the organization's account. The education credit is valid for 12 months and may be used for any education purchase. A refund will be available upon request. Interactive encourages the purchase of refundable airline tickets and is not responsible, in any way, for any costs, including loss of airfare or other transportation costs, hotel expenses or other damages, which the student may incur in the event that Interactive Education cancels or reschedules a class.
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