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Location:
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Amsterdam, NL
Kuala Lumpur, MY
Montreal, CA
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Tokyo, JP
Toronto, CA
US - Herndon, VA
US - Indianapolis, IN
US - Irvine, CA
Web-Based
Course:
All
Adv Handler Development 3.0
CIC Installation & Configuration 3.0
Contact Center Best Practices - Web Based
Customizing CIC Reports with Crystal Reports - Web Based
Essentials of Interaction Feedback 3.0
IC Administration for Operations 3.0
IC Handler Development 3.0
IC Reporting Workshop - Web Based
IC VoIP Professional Bootcamp 3.0
ICELib Concepts 3.0
Implementing Speech for the IC Platform
Interaction Attendant 3.0
Interaction Dialer for Administrators 3.0 - 4-Day
Interaction Dialer Installation and Configuration 3.0
Interaction EasyScripter Development 3.0
Interaction Optimizer Deployment & Administration 3.0
Interaction Recorder Administration 3.0
Interaction Recorder Deployment 3.0
Interaction Scripter Development 3.0
IPA Bootcamp 3.0
IPA Consulting Methodology 3.0
MIC Installation and Administration
VoIP Deployment Bootcamp for CIC 3.0
Course
Price $(US)
Location
Start Date
End Date
Available Seats
Add /Remove
Adv Handler Development 3.0
$3,300
US - Indianapolis, IN
09/13/2010
09/17/2010
7
-
Adv Handler Development 3.0
$3,300
US - Indianapolis, IN
11/29/2010
12/03/2010
10
-
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