Careers at Interactive Intelligence

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center automation, unified communications, and business process automation software and services. The company’s unified IP business communications solutions can be deployed on-premises, as a virtual private cloud, or as PureCloud offering. These offerings are ideal for industries such as financial services, insurance, outsourcers, collections, and utilities.



Since 1994, we’ve been developing and introducing ground-breaking solutions for the contact center industry. Today, we partner with thousands of companies worldwide – and count some of the biggest names in any business among our customers.

Activate your talent, and bring your best ideas to work with us. Discover how we’re reinventing the way people think about communication.

View our open positions.

Sign up for job notifications.

Submit your resume to our Talent Pipeline

Check on an application you’ve submitted.

What to expect from Recruiting

We encourage all candidates to check our list of Open Positions on a regular basis as we are a rapidly growing company and to be considered for any position you must first apply online. An Interactive Intelligence Talent Acquisition Partner will make contact (via phone or email) with those individuals that meet the qualifications of the open positions. The Talent Acquisition Partner will maintain contact with each candidate throughout the interview process.

  1. Applicant will undergo a phone screen with a Talent Acquisition Partner
  2. Qualified applicants are forwarded to Hiring Managers for review
  3. Suitable applicants are scheduled for phone screens with Subject Matter Experts
  4. Successful applicants are scheduled for onsite interviews with Interview Teams

Apply for a Career Opportunity

Interactive Intelligence Inc.
Attention: Recruiting
7601 Interactive Way
Indianapolis, IN 46278

We are proud to be an Equal Opportunity Employer

2,000 Global Employees


Indianapolis, Indiana


Gartner’s Contact Center Leaders Quadrant, Magic Quadrant for Contact Center Infrastructure, 2013

Software Magazine’s 2013 Global Top 500 Software and Services Companies (13th consecutive year)

Ovum’s 2013 Decision Matrix “Market Leader”: Selecting a Multichannel Cloud Contact Center Vendor

Frost & Sullivan’s 2013 Company of the Year Award, Cloud-Based Contact Center Solutions, North America

Miercom’s 2013 “Performance Verified” certification

TMC’s Customer Magazine’s 2013 IP Contact Center Technology Pioneer Award

TMC’s Cloud Computing Magazine’s 2013 Cloud Computing Excellence Award

Mashable’s 2014 Seven Best Tech Companies to Work For