Okay, to my point. Vendors are coming out with high-end media phones. These are wired phones that sit on a business desk. They can connect to the Internet. You can program them. They support add-on applications. They have full keyboards. They support video. Uh…doesn’t that sound kind of like the computer you own. The one that sits on or under that same desk? Doesn’t it do all those things and more. Oh yeah, and doesn’t it have a display that is about 50 times larger than the one on the media phone? And the price of that media phone might be more than what you paid for your powerful computer. So why do you need a media phone? Someone else will have to answer that one.
To be fair I’ll even include a photo of one of the devices…I won’t give the vendor’s name, lest I be accused of picking on them.
Good looking, I admit. BUT…DO YOU WANT TO SPEND A $GRAND$ ON A PHONE THAT ATTEMPTS TO MIMIC THE FUNCTIONALITY OF YOUR COMPUTER?
What I think you need is a good, reliable inexpensive voice path. Then move all of that fancy stuff into rich clients running on your desktop computer. Makes sense to me…but then again, maybe I still just don’t get it.
Joe Staples — Miracle on 34th Street fan and daytime blogger
Joe Staples
I was fortunate enough to join Interactive Intelligence in January of 2005 as senior vice president of worldwide marketing (an overly long title that barely fits on one line of my business card) and since that time have managed our corporate and product marketing/management groups, as well as our public relations efforts. I spend the majority of my time in the world of branding, advertising, lead generation, product strategy, and media/analyst relations. I’ve been at this for more than 25 years with experience in technology and marketing, including assignments in the areas of contact centers, computer telephony, unified messaging, mobile wireless, computer networking, and computer-based education.


