We have finally reached the end of another year and as usual, for me, it’s a time to reflect on how the year went and look forward to the New Year. 2011 saw us release a number of service updates:

3 Service Updates for CIC 3.0 1 Service Update for Dialer 2.4 2 Service Updates for Interaction Gateway 2 Service Updates for Dialer 3.0 2 Service Updates for SIP Proxy

We also saw the release of CIC 4.0 which was a fairly major undertaking. On all fronts, 4.0 showcases our ability to innovate and 2012 is the year where most [...]