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Sydney, 2 September 2010 - Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has continued to bolster its Australian and New Zealand presence with the appointment of Rameses Florentino as ANZ Inside Sales Representative based in Sydney.
Florentino joins Interactive Intelligence with more than ten years’ experience in inside sales, customer service and contact centre support. He will be responsible for pre-sales prospect identification and qualification for Interactive Intelligence products as well as supporting marketing programs which drive brand awareness and partner and alliance lead momentum.
Florentino was previously Inside Sales and Marketing Consultant at FrontRange Solutions where he was responsible for new business prospect lead generation and telemarketing for the company’s range for solutions, including its helpdesk, CRM, asset management and infrastructure management solutions.
Previously, he managed lead generation campaigns at Expand Networks in support of the company’s channel partners. During this time, he supported new business prospect programs for the company’s Wide Area Network flagship solutions throughout the Asia Pacific region.
Prior, Florentino was a Licensing and Affinity Business Development Manager for LAN Systems where he managed, monitored and quoted on new services in support of channel development.
He has also held customer service support and marketing positions at DirectIT, Salmat, Coles Myer and GE Finance.
"Rameses will play an integral role in our continued expansion and support the ANZ sales and marketing team in driving awareness for all our solutions, including Interaction Process Automation™ which directly connects our communications platform to a customer’s operational efficiency and profitability. We look forward to adding his experience to our industry leading sales, technical support and marketing teams in ANZ,” said Brendan Maree, ANZ Country Manager, Interactive Intelligence.
About Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact centre automation, enterprise IP telephony, and enterprise messaging. The company was founded in 1994 and has more than 3,000 customers worldwide. Interactive Intelligence is among Software Magazine's top 500 global software and services suppliers, is ranked among NetworkWorld's top 200 North American networking vendors, is a BusinessWeek "hot growth 50" company, and is among FORTUNE Small Business magazine's top 100 fastest growing companies. The company is also positioned in the leaders quadrant of the Gartner 2008 Contact Centre Infrastructure, Worldwide Magic Quadrant report.
Interactive Intelligence employs approximately 600 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices with additional sales offices throughout North America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +61 2 8918 4800 or info_aunz@inin.com; on the Net: http://www.inin.com/au-nz <http://www.inin.com/au-nz>
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