Portal Login Interact with Us How Can I Buy?
 
Skip navigation links
Product Solutions
Services
Partner Programs
Interactive Resource Center
Events
About Us
Careers
 
Innovation

"We chose the Interactive Intelligence software based on it's open architecture for maximum customization."

-ChemPoint.com

 

Skip navigation links
The Contact Center
Customer Interaction Center
Interaction Dialer
Interaction Recorder
Interaction Optimizer
Interaction Director
e-FAQ
Enterprise IP Telephony
Customer Interaction Center - Enterprise
Vonexus Enterprise Interaction Center
Enterprise Messaging
Messaging Interaction Center
Interaction Message Indicator
SIP Appliances
Interaction SIP Proxy
Interaction Gateway
Interaction Media Server
Compatible 3rd Party Products

Side-By-Side Feature Comparison

Feature
Load Balancer
Business Continuity Manager
Basic
Price
$5,000
$750
$200
Supports RFC 3261
Yes
Yes
Yes (SIP/UDP-only)
Built-in, secure web server
Yes
Yes
Yes
Unlimited routing patterns
Yes
Yes
Yes
Unlimited servers and server plans
Yes
Yes
Yes
Dial plan simulation
Yes
Yes
Yes
Real-time registration status
Yes
Yes
Yes
Secure web based provisioning
Yes
Yes
Yes
XML formatted configuration files
Yes
Yes
Yes
Source device routing
Yes
Yes
No
Routing call statistics
Yes
Yes
No
Application level server status monitoring
Yes
Yes
No
Dynamic server status
Yes
Yes
No
SIP Digest Authentication
Yes
Yes
No
Real-time fault-tolerant routing
Yes
Yes
No
Access control lists
Yes
Yes
No
Call detail records
Yes
Yes
No
Transport Layer Security (TLS) 1.0
Yes
Yes
No
SIP TLS/TCP/UDP protocol bridging
Yes
Yes
No
Real-time active call status
Yes
Yes
No
SMTP email alerts
Yes
Yes
No
SNMP monitoring and alerts
Yes
Yes
No
Round-robin load balancing
Yes
No
No
Random load balancing
Yes
No
No
     
Portal  |  Interact  |  Buy  |  Privacy Policy  |  Legal