Replace expensive IP desk phones with a simple, affordable and reliable device that extends call control functions for emergency speed-dial, pick-up/disconnect, volume, and mute. By working in tandem with the feature-rich Interaction Client® call control application in the Customer Interaction Center™ (CIC) software, the Interaction SIP Station lets users employ a standard headset in lieu of a handset to handle voice interactions with ease.
The Interaction SIP Station is designed for mid-size to large contact centers and enterprises. Learn more.
Interaction Gateway is a powerful and proven gateway for SIP-based telephony systems, especially when paired with the CIC IP suite for the contact center and unified communications. Learn more.
Get a full-featured SIP proxy for load balancing and business continuity management that’s easy to install and easy to use. Simply load the Interaction SIP Proxy software on a Windows-based machine for a sophisticated SIP Proxy server. Learn more.