The Interaction SIP Station is an affordable, reliable, simple and compact communications device that replaces an IP desk phone. It uses a standard headset in lieu of a handset, and includes basic call-control functions for emergency speed-dial, pick-up/disconnect, volume, and mute. The Interaction SIP Station works in conjunction with the Interactive Intelligence Interaction Client®, a feature-rich call-control software application. The Interaction SIP Station is designed for mid-size to large contact centers and enterprises. Learn more.
Interaction Gateway provides you with a powerful gateway for SIP-based telephony systems, especially when paired with the Interactive Intelligence Customer Interaction Center® (CIC) IP contact center/enterprise platform. Learn more.
Interaction SIP Proxy is a full-featured SIP proxy for load balancing and business continuity management that’s easy to install and easy to use. Simply load the Interaction SIP Proxy software on an inexpensive Windows®-based machine for a sophisticated SIP Proxy server. Learn more.
Increase the performance of a SIP-supported Customer Interaction Center (CIC) solution by moving audio recording and processing to a dedicated, reliable Interaction Media Server, which leverages the next-generation ION™ open technology from Interactive Intelligence. Learn more.
Two SIP solutions together on a single server bring greater scalability, load-balancing and business continuity management as part of the deployment of a CIC. Learn more.