CaaS Quick Spin™
Interest in the cloud is growing rapidly, and companies have asked for a way to quickly trial Communications as a Service (CaaS) to help validate and move cloud migration projects forward. We are pleased to announce a new service that does just that. Welcome to Quick Spin.
To request a Quick Spin,
click here to get started. After submitting your request, a member of our team will contact you to get the process moving. Note, requests are processed Monday-Friday between the hours of 8:00 a.m. – 5:00 p.m. EST.
Trial CaaS for free, and get a taste for the power of the cloud and the rich functionality the Interactive Intelligence solution offers. Once granted access, you can have a live, feature-rich contact center system up and running in as little as 30 minutes. See how easy it really is to enjoy features such as these in the cloud:
Access leading-edge technology designed to actively listen for words and phrases to identify positive or negative sentiment and respond in real-time to impact the customer experience: listen in, coach or join the conversation.
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Create a feature-rich phone menu using text-to-speech and simple drag-and-drop controls.
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Take advantage of agent skills by identifying unique abilities that, if tapped, will help you better service customers. |
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“Despite potential benefits of cloud-based communications deployments, organizations must still conduct thorough due diligence to determine if this model is right for their unique needs.”
Drew Kraus, Gartner Research Vice President |
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To get up and running quickly, users will access the browser-edition of our agent desktop interface requiring no installation and loaded with features.
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Get the tools you need to manage your trial-sized, cloud-based contact center — live monitoring, recording, coaching, stats, graphs, alerts, reports and much more.
Quick Spin is currently offered in the U.S. and Canada only.