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Interaction SIP Proxy™

SRST, business continuity and load balancing
Interaction SIP Proxy performs day-to-day load balancing, and is inherently capable of performing business continuity and survivable remote site telephony (SRST) during disaster recovery. The Interaction SIP Proxy software complies with RFC3261 and is easy to install and use — simply load it on any Windows-based machine for a sophisticated SIP Proxy server.

High performance
Comprehensively, the Interaction SIP Proxy solution provides the capabilities desired for a high-powered IP communications configuration:
  • Load-balancing for inbound and outbound calls based on area code, exchange, DNIS or IP address; SIP messages can be balanced across multiple routes using a round-robin, random or prioritized distribution model
  • An unlimited number of destination entries, whereby Interaction SIP Proxy systematically attempts calls via WAN, then can eventually default the PSTN
  • Fault tolerant routing, the status of each server in the server plans is monitored at the application level
  • Support for SIP over UDP, TCP and TLS protocols
  • Easy configuration via a built-in, secure web server, with remote access from any browser
  • Dial plan simulation via a web interface to assist in troubleshooting
  • Visual display of active calls on the session status web page

Highly secure
Interaction SIP Proxy adheres to strict security using HTTPS, digest authentication, and the protection of all status and configuration pages. A visual display in Interaction SIP Proxy shows the status of all destination servers and registered devices, includes complete call detail records, and provides SMTP email alerts and SNMP traps for critical events.

Interaction SIP Proxy and Interaction Media Server — combined
If you’re searching for a combined hardware and software solution, get the full-featured Interaction SIP Proxy for load-balancing and business continuity management, pre-installed on the Interaction Media Server appliance. All that’s left to do is license the Interaction SIP Proxy for activation, and then make a few simple configurations.

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interact@inin.com

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How the Interaction Center Platform® has Changed the Communications Industry

     
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