Interaction Conference™

Mobile employees, distributed offices and a global workforce have changed how people view business meetings. Interaction Conference is an easy-to-use online meeting solution that brings people together wherever they are, whenever they need to meet.

Affordable, Premise-based Conferencing Solution
Interaction Conference is a conferencing solution that sits at your site and handles all of your company’s conferencing needs. Small or large, Interaction conference scales to meet your needs. And because you own it, you eliminate expensive per-minute charges offered by outsourced conferencing solutions.

Outlook Integration
With our Microsoft Outlook® integration, you can schedule conference calls directly from your Outlook meeting request. Conference numbers and PINs are automatically assigned, placed into your meeting request, and e-mail invitations are sent to attendees all through Outlook®.

Automated services
Implement Interaction Conference as an on-demand audio conferencing service to arrange a conference from anywhere, anytime, 24 hours a day. No need to ever make another reservation with an outsourced conferencing service provider or be restricted by their schedule and resources.

Rock-solid performance and reliability
Interaction Conference has been built on the proven Interaction Center Platform, used by thousands of organizations for supporting their contact centers and enterprise communications for almost two decades.

Conferencing Features
Interaction Conference provides all of the conferencing features you need:

• Record any conferencing session on-demand—no special hardware, software or integration required
• Full call control, including putting conference participants on hold, muting or disconnect a line, and declining entry requests by a participants
• Full resource visibility to monitor conference progress, the number of resources used and available
• Ability to automatically extend a current conference without operator assistance
• Reoccurring conferences for anytime access

Lower conferencing costs
Interaction Conference provides lower conferencing by avoiding outsourced conferencing vendors who typically charge on a per-minute per use.

Simplified and convenient conference creation
Outlook integration allows you to create conferences when a meeting request is made, saving time. Create a conference that is accessible from anywhere, anytime, 24 hours a day, eliminating the need to make reservations.

Ease of Administration & Reporting
Browser-based administration eliminates the need to install additional applications on the user’s desktop providing immediate access to administrative features at any time.

Out-of-the-box reports provide insight into details for easy billing to departments, groups and individuals.

Scalable, platform-based approach allows for application growth
Accommodate meetings of any size. Interaction Conference is developed on the open standards Interaction Center Platform®, giving any organization an independent conferencing infrastructure for scalability as well as functionality.