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A simple and powerful cloud solution designed for small contact centers between 10 and 50 agents.
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Our latest release, 4.0, takes our call center software solution to even more powerful levels.
View our product demos and see what our call center solutions can do for your business.
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Help your business gain advantage from your call center applications with our suite of guides.
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Connect everyone in new, more efficient ways with this communications, collaboration, and customer engagement platform.
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An all-in-one contact center platform for multichannel interactions, available in the cloud, on-premises, or as a managed service where we do it all. Unified Communications for scalable, application-rich IP PBX, messaging, conferencing and collaboration throughout the enterprise. Business process automation for control over multi-step people-centric processes and visibility into operations, and enterprise content management to handle even the most extensive information volumes.
From a single integrated platform, your business also gets all of this. ACD. Multichannel queuing. IP PBX functionality and voice over IP (VoIP). Predictive dialing. Call recording. Screen recording. Speech analytics. Workforce management. Voice mail, unified messaging, interactive voice response (IVR), and eServices.
At Interactive Intelligence, it's what we do.
17 Sep 2014
Interactive Intelligence to Host "How Moving Your Contact Center to the Cloud Eliminates Risk" Industry Web Event Read more...
21 Aug 2014
Interactive Intelligence Campaign Efforts Help Donate More Than 500 Goats to Impoverished Communities Read more...
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