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A simple and powerful cloud solution designed for small contact centers between 10 and 50 agents.
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Our latest release, 4.0, takes our call center software solution to even more powerful levels.
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Connect everyone in new, more efficient ways with this communications, collaboration, and customer engagement platform.
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An all-in-one contact center platform for multichannel interactions, available in the cloud, on-premises, or as a managed service where we do it all. Unified Communications for scalable, application-rich IP PBX, messaging, conferencing and collaboration throughout the enterprise. Business process automation for control over multi-step people-centric processes and visibility into operations, and enterprise content management to handle even the most extensive information volumes.
From a single integrated platform, your business also gets all of this. ACD. Multichannel queuing. IP PBX functionality and voice over IP (VoIP). Predictive dialing. Call recording. Screen recording. Speech analytics. Workforce management. Voice mail, unified messaging, interactive voice response (IVR), and eServices.
At Interactive Intelligence, it's what we do.
16 Jan 2015
Interactive Intelligence to Announce Its 2014 Fourth-Quarter and Full Year Financial Results Read more...
14 Jan 2015
Interactive Intelligence to Host "What's New for Contact Centers in 2015" Industry Web Event Read more...
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