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Global Support Services from Interactive Intelligence

Innovation. Experience. Value.

Interactive Intelligence offers the most innovative solutions available today for the Contact Center, Enterprise IP Telephony and Enterprise Messaging. And innovative solutions require innovative support.

Support Your Need for Continued Success

Our Global Support Services team delivers offerings that span the Interactive Intelligence product suite, supporting the communications processes that our solutions drive throughout your organization. From maintenance programs to implementation services and beyond, our services unify deliberately innovative support operations and experienced Support Engineers to ensure you receive best-in-class technical assistance, maximizing the value for each customer.

Our talented Global Support Services team works together with your staff to deliver comprehensive, reliable service and support solutions tailored to meet the unique needs of your organization. Through our enhanced support infrastructure we provide you with exceptional service you need, when you need it-- regardless of location. And with Innovation, Experience and Value at the cornerstone of everything we do, you can rely on our services to keep your IP Telephony solution running optimally throughout the life of your investment.

Global Support Services Brochure
Learn more about our Support and Maintenance offerings.

Interaction Monitor™
Interaction Console is now Interaction Monitor. Automate much of your day-to-day support administration with Remote Management and Remote Monitoring for your Interaction Center platform system. Coming soon...planned for late 2008

Global Support Services
Access our support website (requires login).

Interactive Managed Services
Choose from our System Management, Engineering and Remote Monitoring programs to structure a services plan to support your system requirements throughout your organization.