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Events
Events
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Weekly Live Web Demonstration - Contact Center Solutions
Every Friday at 1:00 p.m. Eastern
Weekly Live Web Demonstration - Enterprise Solutions
Every Friday at 3:00 p.m. Eastern
Communications as a Service (CaaS) Disaster Recovery
Schedule a CaaS Web Seminar at your convenience!
Live Webinars
Cloud-based Communications: Do you know why?
Thursday, February 25 @ 2:00 PM Eastern
Special Events
Rip and Replace or Blend and Extend
March 10, 2010 - Alpharetta, GA
Rip and Replace or Blend and Extend
May 5, 2010 - Irving, TX
Rip and Replace or Blend and Extend
May 20, 2010 - Cincinnati, OH
Interactive Intelligence Global User Forum
Save the Date! May 25 - 27, 2010
On Demand Webinars
Contact Center
An Expert's View: Training and Managing Home Based Agents
Ask an Expert: Four Keys to Developing a State-of-the-Art Communication System in Lean Times
Ask an Expert: Virtual Customer Care. When Is It Right For You?
Brewing the Perfect Storm – Transforming the Contact Center into an Enterprise Business Process Controller
Brilliant! Your Communications System Automating Your Business Processes
Building a Successful Remote Call Center Agent Program: An Expert’s View on Home Shoring and Remote Agents
Can you handle it? Be a Hero by Putting your Communication System on Autopilot
Contact Center CaaS Deployments – Low/no upfront costs, reduced IT requirements, shorter implementation times. Is it reality?
Cost Comparisons of All-in-One versus Multi-Point Solutions
Creating the Intelligent Contact Center – Gaining a competitive advantage with "intelligent" contact center applications
Deploy Unified Messaging and Only Have to Work 15 Hours a Week
Don't Ditch Your Switch - Research shows you CAN move to an all-in-one without losing your investment
Employees Might Be Remote, But It Doesn't Mean They're Isolated
Has the Time Come to Consider Using a Hosted Contact Center Solution?
In it to Win it. Can Your Agents Keep Your Customers?
Leveraging the Virtual Call Center
Managing Customer Care in the Downturn Economy
Measurable Benefits of the Unified Contact Center
Presence and Accounted for: Top 5 Scenarios Where Presence Management is crucial to your Business
Remote Agents: Taking Full Advantage of the IP Contact Center
The Demand for the Multichannel Contact Center – Your customers want what you aren’t giving them
Where is the ROI in Unified Communications? How Communications-Based Process Automation delivers on UC’s ROI Premise
Enterprise IP Telephony
Developing Outstanding Member Service with an IP Telephony Solution - Credit Union Focused
Dynamic IP Communications for Your Campus Environment
How to Effectively Utilize and Manage the Mobile Workforce
Looking for more than dial tone? How VoIP telephone systems offer application functionality that will amaze you!
Show me the ROI or I won't buy - Five key questions CIOs must ask before deploying Unified Communications
The 100% Microsoft-based IP Telephony Solution – Leveraging Your Investment in Microsoft Technologies for VoIP
The Great Application Escape – Bringing Contact Center power to your enterprise
Enterprise Messaging
Messaging for Today's Enterprises - what's needed and how to survive
Venture into a world of simpler, more effective IP communications
Other
The Latest Call Center Technology on a Limited Budget: Communications as a Service (CaaS)
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