If you are planning your communications budget for next year and are considering a dive into Unified Communications, you don’t want to miss this webinar. Zeus Kerravala, Sr. Vice President of Enterprise Research with The Yankee Group, and Tim Passios, Director, Solutions Marketing with Interactive Intelligence, will take you through a lively, interactive conversation discussing the answers to the following key questions:

• How do I cut through the UC hype?
• What do I do about my current legacy equipment?
• Are there costs to UC that go beyond the ROI?
• What is Communications Based Process Automation (CBPA) and what does it have to do with UC?