Along with multi-channel interactions, IP telephony has changed the contact center infrastructure. So how do you turn your call center into an effective customer-focused IP contact center?



Join us to learn how the New Rules of IP Business Communication can help by unifying the communication process. You’ll hear:

• "Unifying communication" explained, and how the New Rules apply
• How unifying communication is impacting the contact center industry, and why you should care
• About the measurable benefits your contact center and its customers will realize