Enterprise Interaction Center^® (EIC) is the only IP PBX phone and communications solution built 100% on the Microsoft platform for the medium-sized enterprise and corporate, remote, mobile and work-at-home employees.

This webinar will show you how you can improve your business communications and lower your communications costs.



Single pre-integrated solution
EIC delivers powerful real-time voice/data applications and integrates your enterprise's communications and business systems to manage calls as well as data. Along with IP PBX call processing, automated attendant and voicemail, get a built-in fax server, unified messaging, Find-Me/Follow-Me, reporting, and basic ACD functionality for call center operations and workgroups. Users also get Web chat, real-time presence management, and remote access both for voice and data messaging.

Tight Microsoft integration
Get pre-integrated plug-ins for Microsoft Dynamics™ GP and Dynamics CRM, plus EIC's available .NET Client Editions to integrate call control toolbars and presence management controls directly in Outlook, GP, CRM and Live Communications Server. EIC also leverages the Microsoft Windows® operating system, Exchange Server, Outlook®, SQL Server™ and other Microsoft products to optimize system performance.

Standards-based approach
EIC uses the SIP standard throughout for VoIP, giving your enterprise the broadest choice of 3rd-party networking equipment, end-point devices and more.

Cost-effective migration to enhanced applications
Via simple licensing, migrate to other applications from Interactive Intelligence for more sophisticated business needs, such as outbound predictive dialing, interaction tracking, workforce management and more.

Complete pre-packaged solution out-of-the-box
EIC’s single server, Polycom® IP phones and pre-certified gateways come fully configured to your enterprise's user count and business specifications... no complex integration is ever required. Single-point network-based administration also results in painless adds, moves, and changes throughout your organization.

Enterprise Interaction Center^®. IP communications for the modern enterprise.


Learn how you can improve your business communications and lower your communications costs.

   

Contact Info:
If you have questions, or for more information, please contact Interactive Intelligence Marketing at 317.872.3000 or e-mail info@inin.com.