As President and Co-Founder of VIPDesk, Sally Hurley knows how a virtual contact center needs to run. Considered a pioneer of the home-based contact center model, Sally’s innovative approach to contact center solutions has been highlighted in numerous call center Industry publications as well as on Good Morning America.

Don’t miss your opportunity to learn more about the VIPDesk success story and how you can deploy a virtual contact center of your own.

Listen to our Q & A session to learn how technologies have converged in such a way to successfully deploy remote agents — and how to overcome the technical, cultural and management barriers that prevent many centers from implementing remote agent capability. Discover how to implement an IP business communication solution that will allow your contact center to:

• Enable a productive, global workforce around-the-clock
• Reach untapped segments of prospective highly skilled employees
• Create business continuity in place of outages, disruptions or disasters
• Coach and train remote agents to be Brand Ambassadors, instead of just customer service reps
• Address environmental “Greening” concerns
• Realize significant savings in office and staffing costs

   

Contact Info:
If you have questions, or for more information, please contact Interactive Intelligence Marketing at 317.872.3000 or e-mail info@inin.com.