If you need to turn your existing telecommunication system into a robust communication machine, while staying within the confines of a conservative budget, then join us for this informative session.

Jerry Keely, Customer Service Administrator, Pinal County Government will discuss cost effective alternatives to adding state-of-the-art technology to your company and how to integrate it into your environment with minimal interruption to the business. Jerry will also discuss the benefits and challenges associated with hosted ACD solutions and server-based premise solutions.

Learn how to:

• Integrate the latest and greatest technologies into your current infrastructure
• Create a successful business case
• Determine which deployment model works for you: hosted or premise-based
• Add a robust disaster recovery and business continuity plan for your organization

Tim Passios, Director of Solutions Marketing Manager, Interactive Intelligence will hold an interactive conversation with Jerry discussing how to evolve your operations today into a world-class