Frequently Asked Questions
When is the Interactive Intelligence Global Partner Conference?
Monday, April 11th - Wednesday, April 13th, 2011
Where is the 2011 Interactive Intelligence Global Partner Conference taking place?
The conference is being held at the SANA Lisboa Hotel, Av Fontes Pereira de Melo, 8, 1069-310 Lisboa, Portugal
When does it start?
The first session will begin at approximately 8.15am, Tuesday April 12th
When does it end?
The last session will finish at approximately 5pm, Wednesday April 13th
What's the latest (or earliest) flight I can catch before it starts (or after it's finished)?
To see the entire conference, we recommend arriving in Lisbon no later than 10am Monday morning if you would like to participate in pre-conference activities or arriving by 6pm to attend the Welcome Reception and departing no earlier than 7pm on Wednesday
Who should attend?
All Partner team members who sell, support or implement software solutions from Interactive Intelligence
How do I register?
Please visit the registration page.
How much will it cost to attend?
Registration is €250 for first two individuals per company and Free for each additional person from the same company. If the "free" registrants do not attend the conference you will be invoiced for the full registration fee for all registrants
What is included in the registration fee?
Your registration fee includes all sessions and all conference materials. Breakfast, lunch and breaks are included on Tuesday and Wednesday, along with the Welcome reception Monday and the Gala Dinner Tuesday night.
Can I register on-site?
Unfortunately, we are unable to accommodate on-site registrations.
What is the cancellation policy?
Please contact Melissa Cowdry at Melissa.cowdry@inin.com or +44 (0)1753 418821 if you need to cancel your conference registration.
Until 11 March 2010, there will be a 100% refund for all conference cancellations.
11 March 2010 until 29 March 2010, there will be a 50% refund for all conference cancellations.
From 30 March 2010 until the date of the event, there will be no refund for any conference cancellations.
Please Note: our registration fees are set in Euros, but currently this transaction is processed by our Finance department in the US. Your credit card statement will reflect this transaction in US dollars. We apologise for any confusion this causes.
Do I have to choose between the tracks when I register?
Yes. However, you may attend any sessions you choose regardless of your choice at the time of registration. This is merely to help us when planning sessions.
Can I get a receipt/invoice for my registration?
Yes, simply click on “View Invoice/Receipt” at the end of the registration process.
Can I make my hotel reservation when I register?
Hotel Reservations need to be made by filling out the Hotel Registration Form and emailing it to grp.lisboa@sanahotels.com.
Take advantage of the special rate of €125/night by mentioning the discount code illilla. Reservation cutoff at the SANA Lisboa Hotel is Friday, 11th March 2011. Our room block may fill prior to this date, and any reservations made after this date are on a space-available basis.
SANA Lisboa Hotel
Av Fontes Pereira de Melo, 8, 1069-310 Lisboa, Portugal
Phone: 351 210 064300
What are the pre-conference golf details?
An optional golf event is available this year. See the What's New page for specific details. The event is on the afternoon of April 11th
How should I dress?
While some conference attendees wear business attire to the event, business casual clothing is equally appropriate. The temperature in the meeting rooms and the conference lobby may vary, so we suggest that you dress in “layers”. Spring in Lisbon is typically warm
How can I recommend a speaker, or let you know I am interested in speaking myself?
Please contact Amy.Betrsch@inin.com to recommend a speaker
I have a session idea for the Partner Conference —how can I tell you about it?
Please send your idea to Amy.Bertsch@inin.com
Can my company sponsor or exhibit at the Interactive Intelligence 2011 EMEA Partner Conference?
Contact Amy Bertsch for additional information on sponsoring or exhibiting. Amy can be contacted at +1.317.715.8414 or amy.bertsch@inin.com
Do you accommodate special needs?
Yes. We make sure our facility has total accessibility, and we do whatever is needed to make attending the Partner Conference as convenient as possible for all attendees. If you have a special need, please indicate that during the registration process or contact Melissa.Cowdry@inin.com or +44 1753 418821
What if I have a question that isn't answered on this site?
Any questions about the registration process can be directed to Melissa.Cowdry@inin.com or +44 1753 418821