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Jun21

"____ as a Service", the greatest thing since....

Posted on 21 Jun 2010 by Abi Chandra
One of the things I would look forward to as a youngling, growing up in middle class India in the 1970’s was the once a month treat my mom would make for me and my sisters:  an English breakfast plate comprised of eggs, baked beans, jam (jelly in ...[Read More]
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May17

Those Who Forget History...

Posted on 17 May 2010 by Abi Chandra
“Those who cannot remember the past are condemned to repeat it.”  While this well-known quote by George Santayana stems in one of his writings from 1905, these wise words have been true since the beginning of human history.  The practical applic ...[Read More]
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Apr30

UC Summit -- A Vendor's Perspective

Posted on 30 Apr 2010 by Joe Staples
I attended the UC Summit held earlier this week in San Diego and offer up in this post my perspective on the event. My overall impression of the event is certainly a thumbs-up. Jim Burton and the UC Strategies team did a nice job assembling indus ...[Read More]
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Mar04

Six Degrees

Posted on 04 Mar 2010 by Abi Chandra
Last weekend I was helping my niece research the history of telecommunications for a school paper.  The following is my attempt to present some interesting historical facts in a way that would make even Kevin Bacon proud. Alexander Graham Bell a ...[Read More]
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Feb25

Using Social Media to do your job

Posted on 25 Feb 2010 by Tim Passios
I have looked. And looked. But I can't find it anywhere. Using Social Media for doing your job - a complete list! Let me backup for a moment. You see, the genesis for this blog came from discussions that my boss and I have had surrounding t ...[Read More]
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Jan29

Small is Beautiful in the World of Business Process Improvement

Posted on 29 Jan 2010 by Rachel Wentink
Apple’s success over the years with the iPod and iPhone, and recent introduction of the iPad has inspired many organizations to chase big innovations as the only path to growth and prosperity. While we agree that a successful, splashy innovation c ...[Read More]
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Nov06

Measuring What You Manage

Posted on 06 Nov 2009 by Rachel Wentink
I think we’ve all seen the phrase “You can’t manage what you can’t measure”. This phrase really came home to me recently when speaking to customers planning on adopting communications-based business process automation (CBPA). In some organizatio ...[Read More]
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