About Us

Fast Facts

  • Year Founded: 1994
  • Founder: Dr. Donald E. Brown, President and Chief Executive Officer
  • First Product Released: 1997
  • Ticker Symbol: Nasdaq: ININ
  • IPO Date: Sept. 23, 1999
  • Offices: 35-plus worldwide
  • Number of Employees: 2,000-plus
  • Number of Customers: Back by more than 6,000 customer deployments in more than 100 countries
  • Number of Resellers: Approximately 400 in 60 countries
  • 2014 Revenue: $341.3 million, an increase of 7 percent over 2013
  • Certifications: EU/Swiss Safe Harbor, ISO 9001:2008, ISO 27001:2005, JITC, PCI DSS 2.0, SSAE16 SOC2 Type II

Who We Are

Interactive Intelligence provides software and cloud services for customer engagement, unified communications and collaboration to help businesses worldwide improve service, increase productivity and reduce costs.


Why Us?

  • Innovation — As a consistent driving force behind the development of new customer engagement and unified communications and collaboration technologies, including 20-plus patents and growing, Interactive Intelligence’s “first-to-market” approach has made it a leading innovator.
  • Experience — With 21 years of experience developing customer engagement and UCC solutions, and backed by more than 6,000 global customer deployments, Interactive Intelligence brings the maturity required to satisfy the most diverse enterprise requirements, including those of the largest multi-national organizations.
  • Value — Interactive Intelligence helps customers improve service, increase productivity, and reduce costs through its flexible cloud and on-premises customer engagement and UCC solutions, comprehensive global services, and mature partner ecosystem.

Validation

  • Mashable’s 2014 Seven Best Tech Companies to Work For
  • Frost & Sullivan’s 2014 Company of the Year Award, Contact Center Systems, North America
  • CRM Magazine’s 2014 Service Leader Winner, IVR
  • Network World’s 2014 Fave Raves (top products voted on by IT pros)
  • Software Magazine’s 2014 Global Top 500 Software and Services Companies (14th consecutive year)
  • Glassdoor’s Employees’ Choice Award 2015, Best Places to Work in the U.S. (second consecutive year)
  • Gartner’s Contact Center Leaders Quadrant, Magic Quadrant for Contact Center Infrastructure, 2015 (seventh consecutive year)

Contact Us

World Headquarters
Interactive Intelligence
7601 Interactive Way
Indianapolis, IN 46278
Phone & Fax: +1 800-267-1364
Email: Info@ININ.com
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